Share this computer with my teamRemote Support offers the possibility of sharing his computers with the members of his team (Only the people with whom the user shares the same…

Customize TSplus Remote Support with your own company name and logo.The customization of your TSplus Remote Support client includes:Your logoYour product or company nameChoose if the new file will launch…

The Computer Information section provides a customizable template for TSplus Remote Support to gather critial Hardware, OS and Software data from the Remote Computer. View all relevant technical information at…

Remote Support sessions are logged and available for review in the Reporting section.Connecions OverviewThis section gives you an overview of your sessions or the sessions of the team associated with your subscription.You…

End-users can configure remote computers to be accessible at any time and without needing to be in front of it.To keep unattended acces to their PC secure, end-users must:Choose an…

Each agent can save their own list of remote computers so they are easy to find later.Add a computerClick on the add button to add a new computer to your list.Only the…

The Advanced tab enables the configuration of several settings of your TSplus Remote Support client.Each feature is detailed in a dedicated section of the documentation:Configure SettingsAccess Saved Remote ComputersAllow Unattended…

While registration is not mandatory to use Remote Support as an agent or to share your screen, we recommend you to register. Registering enables you to retrieve your configuration from…

TSplus Remote Support licensingThe 15 day free trial of Remote Support starts when the first outbound connection is initiated.Once the trial period has ended, a subscription to TSplus Remote Support…

While connected to a remote session using the "Remote Control" access mode, information and administration tools are available on the right side of the shared screen. A quick breakdown of…

Download and launch TSplus Remote SupportThe latest release of TSplus Remote Support is always available for download here: https://dl-files.com/remotesupportv3/RemoteSupport.exe.To get started, download RemoteSupport.exe and run it on your Windows PC.The main…

How to keep sharing inside minimized RDP session By default, once minimized an RDP session stops displaying the screen.As a result, when the Remote Support client is started in an…

Click on the Settings button to open the settings page.  Choose your display name and preferred language Here you can enter the name that will be displayed during your remote sessions.…

To share your screen with a Remote Support agent, simply run TSplus-RemoteSupport.exe on your Windows machine.Note that the Lite version of TSplus Remote Support is intended for end-users. It must…