Remote Assistance is a specialized technology that enables IT professionals and support teams to remotely view and control another computer system to provide technical assistance and troubleshooting in real-time. This secure remote support solution allows technicians to assist users with technical issues without being physically present at their location.
Remote Assistance serves as a vital tool for businesses and IT departments, streamlining support operations and reducing response times. Through TS+, organizations can implement enterprise-grade remote support capabilities that enhance their IT service delivery.
Key Features
- Real-time screen sharing and remote control
- Multi-monitor support and screen recording
- Secure file transfer capabilities
- Chat functionality for communication
- Session recording for documentation
- Multi-language support
Security Measures
- End-to-end encryption for all sessions
- Two-factor authentication
- Session permission controls
- Detailed activity logging
- Compliance with data protection regulations
Organizations can easily Download TSplus to implement professional remote assistance capabilities. The solution is particularly valuable for IT departments, managed service providers, and help desk operations requiring efficient remote support tools.
| Plan | Features | Price |
|---|---|---|
| TSplus Standard | Basic remote assistance, file transfer | $60/user |
| TSplus Professional | Advanced features, session recording | $99/user |
| TSplus Enterprise | Custom branding, unlimited connections | $299/user |
Remote Assistance FAQ
What are the system requirements for Remote Assistance?
How secure is Remote Assistance for business use?
What features does Remote Assistance include?
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