TSplus Middle East is the official regional division of TSplus serving customers across the Middle East and North Africa (MENA) region, providing localized remote access and application delivery solutions tailored to regional business needs. Operating as a strategic hub for TSplus in the Middle East market, this division ensures dedicated support and service delivery for organizations seeking secure remote desktop and application publishing solutions.
The Middle East division maintains a strong presence in key markets including the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman, offering comprehensive remote access solutions through a network of certified partners and resellers. Businesses can explore flexible TSplus pricing options designed specifically for the regional market.
Key Features and Services
- Localized technical support in Arabic and English
- Regional payment processing and billing
- Dedicated account management for enterprise clients
- Local partner network for implementation and support
- Compliance with regional data protection regulations
- Custom deployment solutions for government entities
Partner Network
The division works closely with regional IT service providers through the TSplus Partner program, enabling local businesses to receive expert implementation and support services. Partners receive specialized training and certification to deliver tsplus solutions effectively in the Middle East market.
| Service Level | Features | Support Hours |
|---|---|---|
| Standard Support | Email and ticket support, knowledge base access | 8/5 |
| Premium Support | Priority response, phone support, dedicated account manager | 12/6 |
| Enterprise Support | 24/7 support, custom SLA, on-site assistance | 24/7 |
TSplus Middle East FAQ
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