TSplus Remote Support is a comprehensive remote assistance solution that enables IT professionals and support teams to securely access, monitor, and troubleshoot remote computers and devices in real-time. This powerful tool is designed to streamline technical support operations and enhance customer service delivery through secure remote connections.
Key Features and Capabilities
- Instant remote connection with no pre-installation required
- Multi-monitor support and screen sharing capabilities
- Secure file transfer between local and remote systems
- Real-time chat and communication tools
- Session recording for documentation and training
- Custom branding options for enterprise deployments
Security and Compliance
- End-to-end encryption for all remote sessions
- Multi-factor authentication support
- Detailed session logging and reporting
- Compliance with major security standards
- Granular permission controls
As part of the comprehensive TS Plus solution suite, Remote Support integrates seamlessly with other TSplus products to provide a complete remote access and support ecosystem. Organizations can explore various licensing options through the TSplus pricing page to find the most suitable plan for their needs.
| Plan | Features | Price |
|---|---|---|
| Standard | Basic remote support, file transfer, chat | $60/year |
| Professional | Advanced features, multi-monitor, recording | $99/year |
| Enterprise | Custom branding, unlimited endpoints, priority support | $299/year |
TSplus Remote Support FAQ
What are the system requirements for TSplus Remote Support?
TSplus Remote Support requires Windows 7/Server 2008 R2 or higher, 4GB RAM minimum, and a stable internet connection. Compatible with both 32-bit and 64-bit systems.
How secure is TSplus Remote Support?
TSplus Remote Support uses military-grade SSL/TLS encryption, two-factor authentication, and session recording capabilities to ensure maximum security for all remote connections.
What licensing options are available?
TSplus Remote Support offers flexible licensing including monthly subscriptions, annual plans, and perpetual licenses with optional maintenance packages for businesses of all sizes.
Product rating for TSplus Remote Support: ⭐⭐⭐⭐⭐ 5.0 (Based on 312 reviews)
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