TSplus Remote Support
- Fully managed backend
- Affordable subscription
- For IT and Support Teams
TSplus Remote Support enables support agents and maintenance teams to provide instant, attended or unattended access to remote PCs, at a price that won’t break your IT budget.
Support agents can securely access remote computers, take control of their mouse and keyboard, access files and applications, and troubleshoot problems. The ideal solution for IT professionals to deliver internal maintenance and for customer support teams to assist remote clients.
TSplus Remote Support enables Windows desktop session sharing to create an encrypted connection between support agents and end-users. Remote Support connection servers are managed by TSplus, with server locations all around the world.
Why TSplus Remote Support?
Use secure multi-user session sharing to remotely train your teams or clients.
TSplus is the Best Alternative to TeamViewer: Key features at a glance
- Remote Assistance
- Session Sharing
- Security and Hosting
- User Experience (Your customers)
Screen Sharing
Take control of the screen, mouse, and keyboard of remote clients.
Multi-agent connections
Allow your agents to join the sessions of their colleagues.
Chat
Communicate with remote clients via a simple chat box.
File Transfer
Exchange files with remote clients.
Language
Change the language of the remote assistance interface.
Send commands
Send ctrl+alt+del keyboard command or start Task Manager.
Multi-monitor
Change the displayed monitor should clients have several screens.
Clipboard Synchronization
Copy and paste information on the remote computer.
No Setup, Quick Connection
Agents and end-users simply download and run a small program. The end-user then shares their ID and password with the agent to enable the connection.
Unattended Access
Agents can easily add, connect, remove computers, and send remote commands.
A Full SaaS solution
TSplus manages all the updates and maintenance of the servers and connection clients.
Managed Back-end
TSplus Remote Support servers are managed by our experts and located all around the world for the best customer experience.
End-to-end encrypted connections
Every Remote Support connection is secured using modern TLS encryption.
White Label
Add your branding to the Remote Support connection client.
Use your Domain
Host your connection client download using your branded domain.
Lite connection client
Simplified end-user interface.
Frequently asked questions
Yes, we offer a fully-featured 14-day free trial. You can download it here
Yes, you will find all the information you need in our user guides and the deployment support emails that you will receive. TSplus remote desktop access software are easy to deploy, but if you still face difficulties, our support team will be happy to help you.
This is a subscription, it will automatically renew annually.
You can cancel your subscription at any time, and you'll keep your access until the end of the billing period.
Of course, we will be happy to help. Simply contact us here.
Absolutely, we work with over 5,000 business partners worldwide in different capacities. Servicing your client with one of our remote desktop access software is, therefore, possible.
To do so, simply get Regitered now.
