Share inside an RDP session
How to keep sharing inside minimized RDP session By default, once minimized an RDP session stops displaying the
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Remote Support Documentation
Expert insights to help you navigate the dynamic world of remote access software.
Configure Settings
Click on the Settings button to open the settings page. Choose your display name and preferred language Here you
Share Your Screen
To share your screen with a Remote Support agent, simply run TSplus-RemoteSupport.exe on your Windows machine. Note that
Remote Support Documentation
Remote Support Agent Interface
Overview Once the End-User has installed the TSplus Remote Support Client and agreed to allow the connection, the
Remote Support Documentation
Remote Support End User Interface
Overview An End-User will receive a custom link from a Support Agent Receive a link After clicking on
Remote Support Documentation
Remote Support Agent Web Console
Overview Once logged in, Agents are greeted by a list of available Remote Sessions with End-Users, as well
Remote Support Documentation
TSplus Remote Support Web Console
Overview Once logged in, the Administrator is greeted by a simple set of menus that gives them full
Remote Support Documentation
TSplus Remote Support Overview
TSplus Remote Support in one sentence TSplus Remote Support enables easy Windows Desktop Session Sharing for Support Agents
Remote Support Documentation
Updating TSplus Remote Support
Updating TSplus Remote Support Updating TSplus Remote Support is easy and can be done by clicking on the
Remote Support Documentation
Activate remote support license
Activating your license Open the TSplus Remote Support interface and click on the License tab.Then, click on the
Remote Support Documentation
Install TSplus Remote Support
Step 1: Installing TSplus Remote Support on your computer Installation is straightforward. Just run the TSplus Remote Support
Remote Support Documentation
Remote Support Prerequisites
Common Requirements TSplus Remote Support requires an Internet connection. Depending on the location of the agent and remote
Remote Support Documentation
Product Overview
What is TSplus Remote Support? TSplus Remote Support enables screen sharing and remote control for your support team
