TSplus Prerequisites

HARDWARE

Terminal Service Plus can work on your PC and here is the minimal recommended hardware:

Each server (physical or virtual ones) can potentially handle up to 50 concurrent users. For over 50 concurrent sessions, we recommend using a farm of servers with the Load Balancing feature available in TSplus Remote Access Enterprise Edition.

Note: The exact specifications of your hardware will depend on what kind of resources (CPU/RAM/Disk) your applications consume.

OPERATING SYSTEM

Your server must use one of the operating systems below:

    • Windows 7 Service Pack 1
    • Windows 8/8.1
    • Windows 10 Pro
    • Windows 11 Pro
    • Windows Server 2008 R2 Service Pack 1
    • Windows Server 2012 or 2012 R2
    • Windows Server 2016
    • Windows Server 2019
    • Windows Server 2022

    32 and 64 bit operating systems are supported.

    The required framework is .NET version 4.5.2 for all supported Windows versions.

    • If you install Remote Access on a Windows Server OS make sure the RDS/Terminal Services and RDS/Terminal Services Licensing roles are not installed before installing TSplus Remote Access.
      If these roles are currently installed, remove them and reboot.

    • Windows Home Editions are not supported.

    • On Windows Server 2016, 15 sessions maximum are allowed for Remote Desktop access.

    • Windows Server 2019 Essentials Edition does not support RemoteApp.

    N.B: TSplus Remote Access LTS 11 supports Windows XP and Windows Server 2003.

NETWORK PARAMETERS

The Remote Access Server must have a static private IP address:

Network Parameters

Remote access (from Wide Area Network – WAN)

  • A broadband internet connection is recommended as well as a static public IP address. If you do not have a static IP address, consider using a dynamic DNS service like http://DynDNS.org 
  • The TCP RDP port (by default 3389) must be opened both ways on your firewall.