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Overview

Remote Access Documentation

Web Lockout

Overview

TSplus Web lockout, introduced with Version 12.40, is a user interface for the Web Portal Lockout feature, to unblock accounts and edit advanced settings:

web lockout

Enable/Disable Lockout Feature

The threshold for users blocking can be configured by the administrator, on the Advanced Settings Tab of the AdminTool:

admin tool advanced lockout

Limit

The Lockout Limit defines the number of allowed failed login attempts from the Web portal before the account is locked out (default is 10). You can modify this value by entering the desired value into the corresponding field and click on save.

advanced-lockout-failed

Interval

Remote Application Menu will be added on user’s PC. This feature is enabled by default. If you wish to disable it, select the “No” value on this window, then click on save

advanced-lockout-interval

Period

The Lockout Period specifies the duration an account is locked out and unable to login (in seconds, default is 1800 seconds). The period of time a user is locked out is the greatest value between LockoutPeriod and LockoutInterval settings. Therefore, when changing LockoutPeriod’s value, one should update the LockoutInterval setting with a smaller value to ensure a relevant behavior. You can modify this value by entering the desired value into the corresponding field and click on save.

advanced-lockout-period

Monitor

Lockout monitors failed Web Login attempts on your TSplus server. It logs attempts and automatically blocks the corresponding user after the authorized number of failed attempts has been reached.

You will easily see if an Address has been locked under the “Locked” column.

The next column indicates the numbers of consecutive failures for each user.

On the Web Portal, a message indicates the user that too many failed attempts were made:

web lockout locked

Unblock locked user

Users can be quickly removed from this list, unblocked and whitelisted from the easy-to-use management console in the Web Tab of the AdminTool. Just click on the user you want to reset or unblock and then click on “Reset”.

web lockout reset