TSplus Remote Support Changelog

TSplus Remote Support Changelog

TSplus Remote Support Changelog


v3.30 - 2023/01/09
  • (2023/01/09) Session recording: sessions can now be recorded as video files
  • (2023/01/09) Screenshots: screenshots can be taken during sessions
  • (2023/01/09) Customization: texts and icons color can be changed to better fit branding
  • (2023/01/09) Location and size of viewer window is saved when closed, and reloaded at start
  • (2023/01/09) Command Line: "RemoteSupport.exe /id 111111111 /password XXXXXXXX" will directly connect to the specified support session
  • (2023/01/31) Computers: users can now create folders to organize their computers
  • (2023/01/31) Computers: improved UI
  • (2023/01/31) Computers: improved auto-saving
  • (2023/01/31) Licensing: improved UI
  • (2023/01/31) Updated Chinese (zh-TW) translation
  • (2023/01/31) Session display: maximized video area
  • (2023/03/01) Added Polish and Russian translations
  • (2023/03/01) Added minimization of the interface when a session is shared
  • (2023/03/01) Unattended: Hid the chat window
  • (2023/03/01) Added Hebrew translations
  • (2023/03/01) Added confirmation when exiting an ongoing screen sharing session
  • (2023/03/01) Viewer: Added quick access to Windows system tools
  • (2023/03/01) Added Chinese simplified translations
  • (2023/01/09) Removed delete from the context menu on shared computer
  • (2023/01/09) Fixed an empty list is shown when searching for computers
  • (2023/01/09) Improved user experience during subscription activation
  • (2023/01/31) Computers: disabled connect button on offline computers
  • (2023/02/02) Computers: fixed list of computers not displaying in some cases
  • (2023/02/07) Agent side: fixed screen display size maximization
  • (2023/02/07) Computers: fixed computer renaming which brought back the computer to the root folder
  • (2023/03/01) Fixed unhandled "SHIFT + Mouse left button click", and "CTRL + Mouse left button click" shortcuts
v3.20 - 2022/11/07
  • Launch of TSplus Remote Support V3
  • TSplus Remote Support becomes a SaaS, simplifying screen sharing to the maximum
  • Keeps every features of the previous version
  • No account creation required
  • No network configuration required
  • No client installation required
  • No relay installation required
  • Only one (non setup) executable to start
  • "User" client (opposed to "Full" client) available to only share your screen
  • Customized clients can be generated
  • Dynamic screen resolution
  • Block user inputs capability
  • (2022/12/01) Computers can be shared among team members
  • (2022/12/01) Handled WIN key pressed alone, and printscreen key
  • (2022/12/07) Added Remote Support program entry and "uninstall" shortcut
  • (2022/12/16) Reports: display computer name, order by date, page selection
  • (2022/12/19) Added Spanish translations
  • (2022/12/01) Customization: logo size is now limited to 5Mb instead of 1Mb
  • (2022/12/01) Fixed images appearing pixelated
  • (2022/12/01) Customization: fixed wrong customization display when launching default client
  • (2022/12/01) Fixed freezes when starting multi-session control
  • (2022/12/07) Fixed "could not load file or assembly VpxNet.dll" which could occur on some Windows 7 computers
  • (2022/12/07) Customization: fixed subtitle displaying when in "expert mode"
  • (2022/12/16) Unattended: fixed computer being displayed as "not connected" after a relay update
  • (2022/12/16) Fixed disconnection due to a prolonged period of inactivity
  • (2022/12/16) Fixed automatic reconnection following a network failure
v2.30 - 2022/03/14
  • TSplus Remote Support 2.30 includes all the improvements and fixes released in previous versions
  • (2022/07/25) Clicks by the viewer on mouse buttons XBUTTON1 and XBUTTON2 are now handled
  • (2022/05/10) Setup: fixed setup program failed to install on Windows 7 SP1
  • (2022/05/12) Web Portal: fixed error 500 occuring when authenticating as an agent
  • (2022/08/31) Log4Net: Updating logging library
v2.20 - 2022/01/04
  • TSplus Remote Support 2.20 includes all the improvements and fixes released in previous versions
  • Added Korean translation
  • (2022/03/01) Setup: automatically download prerequisites
  • (2022/03/01) Setup: added new modern setup
  • Client: fixed file upload on incorrect folder and permission issue
  • WebPortal: fixed sessions logs date sorting
  • (2022/03/01) Web Portal: Fixed domain cover check for wildcard certificates
v2.10 - 2021/10/14
  • Added new "Remote Computers" section to add and manage unattended computers access (renamed previous "Remote Computers" section to "Remote Sessions")
  • Added the ability to organise "Remote Computers" by group
  • Added a command prompt access on available unattended computers
  • Added language selection on web console and remote support client
  • Added french translation
  • Added portuguese translation
  • Added german translation
  • Added an email settings section in Admin Settings to configure an SMTP server and customize email templates
  • Added a "send via email" button to send the session sharing URL
  • Added an URL shortener button for the session sharing URL
  • Added copy on selection, paste on right click in the unattended computer command prompt
  • Added session sharing system using a connexion ID
  • Added client auto update on configured unattended computers
  • Added "Send Ctrl+Alt+Del" button
  • Added "Sessions Logs" section
  • Added Remote Support Client shortcut on desktop and start menu on installation
  • (2021/11/03) Added Video Quality setting on agent side to adjust video quality sent by the end-user
  • (2021/11/03) Added chinese (zh-TW) translation
  • (2021/11/03) Rename button can now be used to rename computers as well as groups
  • (2021/11/03) Automatically connect as the Administrator when starting the Web Console from the Administration Tool
  • (2021/11/03) Added a button in the Administration tool to change the Adminstrator password
  • (2021/11/15) Added a "shrink/expand" menu button in the client on the support agent side
  • (2021/11/15) Added a "make visible to me only/everyone" button for unattended computers
  • (2021/11/15) Added Italian translation
  • (2021/12/13) Added an option on agent creation to send his username via email
  • (2021/12/13) Added "add new agent email" customization section in Admin settings > Email
  • (2021/12/13) Improved documentation on the link system and how to join a session created by an other agent
  • (2021/12/13) UnattendedConfiguration: added simple UI to check unattended access status and start/stop the associated service
  • Certificate: fixed certificate not generating when TSplus Remote Access is present
  • Certificate: fixed domain name not used during certificate generation when configured from the web console
  • License: fixed Cloud Id retrieval issue in edge cases
  • License: fixed invalid hardware identifier following Windows 10 21H1 update
  • Client: fixed window not appearing on front on windows 2008 R2
  • (2021/11/03) Administration: fixed web console start button not using default web browser
  • (2021/11/03) Setup: fixed server uninstallation not removing every files
  • (2021/11/03) Customization: fixed new banner not being displayed after saving
  • (2021/11/08) WebServer: fixed memory leak
  • (2021/12/13) Chat: fixed chatbox not scrolling to bottom when new message is received
  • (2021/12/13) Admin settings: fixed email customization reset button not working
  • (2021/12/13) WebServer: fixed web port conflict on port 80 with Remote Access when using let's encrypt auto generate certificate feature
  • (2021/12/13) AdminSettings: fixed firewall rules not being created after a relay port change
v1.0 - 2021/05/10
  • Launch of TSplus Remote Support
  • Easy Windows Desktop Session Sharing
  • Remote Control
  • Remote copy/paste
  • Handle Multiple Monitors
  • Computer Details
  • File sharing
  • Messaging
  • Customizable Client
  • On-premises Connection Relay
  • End-to-end Encryption
  • (2021/06/15) Added web server port setting in Admin settings > Server
  • (2021/06/15) Changing banner in Admin settings > Customization now also change the web portal banner
  • (2021/05/14) Fixed HTTPS Certificate generation issue
  • (2021/05/28) Fixed agent title being required during agent creation
  • (2021/05/28) Fixed ENTER button not working properly e.g when starting a search using chrome browser search bar
  • (2021/06/03) Fixed Remote Computer Information not being read from ini file using encoding different than Unicode
  • (2021/06/03) License: fixed license is invalidated when scaling Amazon hosted virtual machines
  • (2021/06/15) Fixed inputs not working on logon screen if ENTER button was used during the active session
  • (2021/06/15) Fixed error 500 occuring when logging in to the web portal
  • (2021/06/15) Fixed localhost:9999 launching instead of domain:relay_port when opening web console and domain/certificate was configured
  • (2021/06/15) Fixed logo not showing on End-User side when relay port was different than 443
  • (2021/07/01) Fixed mouse accuracy when End-User had multiple monitor with different resolution/DPI
  • (2021/07/01) Fixed certificate generation "client and server don't possess a common algorithm" exception
  • (2021/07/01) Fixed opening a second sharer would open a viewer issue
  • (2021/07/08) License: fixed Cloud Id retrieval issue in edge cases
  • (2021/07/08) License: fixed failed to migrate flexible licensing instances